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📍 Location: Hailey & Ketchum, Idaho
💰 Compensation: $18–$22/hour
📋 Status: Seasonal / Non-Exempt
Reports to: Front Desk Manager

The mission of Higher Ground (HG) is to enhance quality of life through therapeutic recreation and education. The Front Desk Staff position requires a friendly, organized individual with exceptional communication skills, as they will be communicating with guests, seasonal ski instructor staff, volunteers, Higher Ground participants, full-time staff and Sun Valley employees.


Position Responsibilities and Duties

  • Provide primary receptionist duties; answer phone calls and questions in regard to the Higher Ground Adaptive Ski School.
  • Proficiency in Microsoft office platform and other software programs as necessary.
  • Assist participants in registration for programming.
  •  Field questions related to Higher Ground’s Adaptive Ski School.
  • Organize office supplies and ski equipment as necessary.
  • Implement participant intake process and scheduling of lessons.
  • Communicate effectively with all staff, participants and stakeholders.
  • Learn and become proficient in Community Pass registration software.

Key Interfaces:

  • Adaptive Sports Program Coordinator
  • Ski Instructor Staff
  • Program Managers
  • Volunteers
  • Participants

Position Scope:

  • Number of Employees Supervised: 0
  • Number of Volunteers Supervised: Directly 0 , Indirectly: Hundreds
  • Geographic Information: Sun Valley, Idaho

Requirements:

  • Dollar Mountain Desk Staff role may require:
  • Regular interaction with participants, parents and donors
  • Occasional lifting of equipment and gear up to 50 pounds
  • Being flexible and adaptable
  • Weekend work required

Equal Opportunity Employment – Higher Ground USA Inc. is an equal opportunity employer. We are committed to maintaining the hiring practices and work environment free from discrimination based on race, color, religious creed, national origin, gender, sexual orientation, age, disability, genetic information, veteran/military status, marital status or other status protected by federal or state law, with regard to any term or condition of employment.

The above statements are intended to describe the general nature of work

performed by the employee in this job. Specific duties and responsibilities may vary

by position.

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📍 Location: Hailey & Ketchum, Idaho
💰 Compensation: $17–$25/hour, based on experience
📅 Schedule: Sunday–Saturday, 35-40 hours a week
📋 Status: Seasonal / Non-Exempt
📆 Season: December 7, 2026 – April 2027

Higher Ground USA, Inc. (HG) is a 501(c)3 organization aimed at bridging the gap between disability and belonging. We serve people with disabilities, as well as veterans and first responders facing trauma-related challenges. HG’s mission is to enhance quality of life through therapeutic recreation and education.

Position Responsibilities and Duties

Specified:

  • Participate in all mandatory adaptive snowsports trainings
  • Assist with implementing training for other part time adaptive instructors
  • Learn and display competency in all adaptive disciplines that we offer:
    • 2-track, 3-track & 4-track alpine skiing
    • Slider
    • Blind/Low vision guiding
    • Bi-ski
    • Mono-ski
  • Survey current inventory of adaptive equipment and identify equipment operational status; inform supervisor of equipment needs/maintenance
  • Ensure all safety rules, regulations and procedures are followed; make sure hat safety procedures are implemented
  • Complete an initial assessment of each student
  • Plan and execute ski lessons
  • Establish individualized goals with each student
  • Evaluate and document student progress at the end of each lesson
  • Drive Higher Ground program vehicles as needed

Implied:

  • Keep the Adaptive Sports Program team abreast of on-going activities and programming, in-line with critical information requirements
  • Maintain schedule by clocking in and out of QuickBooks Time correctly
  • Submit time-off requests at least 2 weeks prior to date
  • Participate in all staff program meetings
  • Integrate risk management into the planning and execution of all programming
  • Participate in fundraising events as requested by supervisors

Key Interfaces:

  • Adaptive Sports Program Team (Director, Managers & Coordinator)
  • Volunteer Manager
  • Participants & families
  • Volunteers
  • Directors, Managers and Coordinators of other HG departments
  • Other adaptive sport organizations & partners
  • Executive and Program Directors of other organizations that work with HG
  • Physical and Occupational Therapists, school teachers
  • All HG stakeholders

Position Scope:

  • Prior coaching or teaching experience preferred
  • No prior adaptive sports experience required
  • Experience working with individuals with disabilities preferred
  • Ski/Snowboard experience required
  • Certifications and Licenses:
    • PSIA or AASI certifications preferred
    • Behavior Management Certification preferred

Requirements:

  • • Geographic Information: Primary responsibility in Hailey and Ketchum Idaho, but moderate travel may be required internal and external to the state of Idaho
  • Travel
    • Select re-certification or certification events (PSIA/AASI)
    • Represent the organization at meetings, fundraisers, and special events
  • Lifting equipment and gear up to 50-75 pounds
  • Assisting in transferring participants into adaptive equipment
  • Being flexible and adaptable in successfully managing the organization’s growth
  • Weekend work is required – must have availability one day per weekend on a consistent weekly basis
  • 5 days/week availability is required to meet your 35-40 hour/week requirement

Equal Opportunity Employment – Higher Ground USA Inc. is an equal opportunity employer. We are committed to maintaining the hiring practices and work environment free from discrimination based on race, color, religious creed, national origin, gender, sexual orientation, age, disability, genetic information, veteran/military status, marital status or other status protected by federal or state law, with regard to any term or condition of employment.

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📍 Location: Hailey & Ketchum, Idaho
💰 Compensation: $17–$25/hour, based on experience
📅 Schedule: Sunday–Saturday, approximately 15 hours/week; minimum of 2 full days of availability per week, weekend work required
📋 Status: Seasonal / Non-Exempt
📆 Season: December 7, 2026 – April 2027

Higher Ground USA, Inc. (HG) is a 501(c)3 organization aimed at bridging the gap between disability and belonging. We serve people with disabilities, as well as veterans and first responders facing trauma-related challenges. HG’s mission is to enhance quality of life through therapeutic recreation and education.

About the Role

Reporting to the Adaptive Sports Program Managers, the Part-time Seasonal Adaptive Snowsports Instructor is primarily responsible for the one-on-one ski instruction for all Higher Ground students with disabilities and a wide range of abilities and skills.

This role is an opportunity to work directly with participants while helping them develop skills, confidence, independence, and enjoyment on the mountain. Prior adaptive sports experience is not required, but ski or snowboard experience is required.


Position Responsibilities and Duties

Specified:

  • Participate in all mandatory adaptive snowsports trainings
  • Learn and display competency in all adaptive disciplines that we offer
  • Survey current inventory of adaptive equipment and identify equipment operational status; inform supervisor of equipment needs/maintenance
  • Ensure all safety rules, regulations and procedures are followed; and that safety procedures are implemented
  • Complete an initial assessment of each student
  • Plan and execute ski lesson
  • Establish individualized goals with each student
  • Evaluate and document student progress at the end of each lesson

Implied:

  • Keep the Adaptive Sports Program team abreast of on-going activities and programming, in-line with critical information requirements
  • Maintain schedule by clocking in and out of QuickBooks Time correctly
  • Submit time-off requests at least 2 weeks prior to date
  • Participate in all staff program meetings
  • Integrate risk management into the planning and execution of all programming
  • Participate in fundraising events as requested by supervisors

Key Interfaces:

  • Adaptive Sports Program Team (Director, Managers & Coordinator)
  • Volunteer Manager
  • Participants & families
  • Volunteers
  • Directors, Managers and Coordinators of other HG departments
  • Other adaptive sport organizations & partners
  • Executive and Program Directors of other organizations that work with HG
  • Physical and Occupational Therapists, school teachers
  • All HG stakeholders

Position Scope:

  • Prior coaching or teaching experience preferred
  • No prior adaptive sports experience required
  • Experience working with individuals with disabilities preferred
  • Ski/Snowboard experience required
  • Certifications and Licenses:
    • PSIA or AASI certifications preferred
    • Behavior Management Certification preferred

Requirements:

  • • Geographic Information: Primary responsibility in Hailey and Ketchum Idaho, but moderate travel may be required internal and external to the state of Idaho
  • Travel
    • Select re-certification or certification events (PSIA/AASI)
    • Represent the organization at meetings, fundraisers, and special events
  • Lifting equipment and gear up to 50-75 pounds
  • Assisting in transferring participants into adaptive equipment
  • Being flexible and adaptable in successfully managing the organization’s growth
  • Weekend work is required – minimum of one weekend day per week
  • At least 2 full days per week of availability is required

Equal Opportunity Employment – Higher Ground USA Inc. is an equal opportunity employer. We are committed to maintaining the hiring practices and work environment free from discrimination based on race, color, religious creed, national origin, gender, sexual orientation, age, disability, genetic information, veteran/military status, marital status or other status protected by federal or state law, with regard to any term or condition of employment.

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Internship Opportunities

What We Offer

Higher Ground offers seasonal internship opportunities across all our programming areas. If interested in therapeutic recreation, group and individual therapeutic methods, working with individuals with disabilities, or the nonprofit sphere, this organization will provide a unique environment to develop your skills.

Recreational Skills

The ideal intern candidate will have experience in some of the following: skiing, snowboarding, ice skating, snowshoeing, Nordic skiing, rafting, cycling, fishing, kayaking, stand up paddleboarding, swimming, and rock climbing.

Ideal Candidates

We are seeking individuals who are highly motivated, organized, and have exceptional verbal and written communication skills. There are plenty of opportunities to help others within Higher Ground. For those who are pursuing their therapeutic recreation degree, we follow the ATRA standards of practice and NCTRC internship guidelines.

Applications are accepted on an ongoing basis. Exceptions to the typical internship timeframe will be considered on a case-by-case basis. Please be clear about your preferred timeframe in your letter of interest.

Apply

If you are interested in interning with Higher Ground, please email your letter of interest and resume to the team at internship@highergroundusa.org.

Additional Information

For additional information about our different types of internships, please review the following fact sheets:

Have Questions?

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